CUSTOMER SERVICE HOLIDAY CLOSURE: Please note that we will be closed on these days:
- November 22 and 23 for Thanksgiving
- December 24 and 25 for Christmas
- December 31 and January 1 for New Years
If you send us an email during the days that we are closed please allow an extra 1-2 days for a reply.
USA:
1-800-851-8900 (all electrical products except microwave ovens and compact refrigerators)
1-877-395-5109 (microwave ovens and compact refrigerators only)
Canada:
1-800-267-2826 (all products except cookware and kitchen gadgets)
Mexico: 01 800 71 16 100
To find the warranty or service information, please click on the country where you live:
USA |
Canada |
Mexico For warranty or service information on Proctor Silex microwaves, please call 1-800-488-5080
or e-mail service@ps-microwaves.com Our trained Consumer Service personnel answer an average of 1,100 to 1,200 calls a day with an average talk time of three minutes per call, 150 emails a day, and 170 written correspondences a day. If you have a question, chances are the answer is just a click away in our
Frequently Asked Questions.
Need additional help? Consumer Services is eager to assist you with questions about your Proctor Silex appliance. For fast, friendly assistance, call 1-877-474-1122, email, or write to:
Hamilton Beach Brands Consumer Affairs
261 Yadkin Road
Southern Pines, NC 28387