CPSC, Proctor-Silex Announce Recall Of Toasters
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Proctor-Silex Inc., of Glen Allen, Va., is voluntarily recalling about 95,000 toasters. The heating elements in these toasters can remain on after the toast pops up. This poses a potential fire hazard.
CPSC and Proctor-Silex have received at least 24 complaints from consumers of these toasters staying on after the toast popped up. There have been three reports of food fires, resulting in property damage to kitchen cabinets. No injuries have been reported.
These are traditional upright electric toasters with single lifters and four extra-wide slots that can accommodate bread or bagels. The toasters with model number 24205 are white, and toasters with model number 24208 are black and chrome. The model number, series code, UL logo and "MADE IN CHINA" are printed on the bottom of the toaster. The recall includes only toasters with series codes A0379 through A3279 or series code A2589 through A3289. The name "Proctor-Silex" is written in gray lettering on the front panel of the toaster. A control dial, labeled in units from "1" to "6" for adjusting the degree of toasting, and a bread lifter for raising and lowering the food are located on the front of the toaster.
Mass merchandise stores nationwide, including Ames, Bradlees, Burdines, Eckerd, Rite Aid, Servistar and Walgreens, sold these toasters from April 1997 through September 1999 for between $20 and $25.
Consumers should immediately unplug and stop using these toasters. For information on receiving a free replacement toaster, consumers should call Proctor-Silex toll-free at (800) 992-4616 between 8 a.m. and 8 p.m ET Monday through Friday.
How To Determine If You Have A Recalled Toaster
Questions & Answers
Which toasters are being recalled?
The voluntary recall affects only certain model 24205 and 24208 Proctor-Silex toasters that were manufactured during portions of 1997 and 1998.
Why are the toasters being recalled?
Proctor-Silex is conducting this voluntary recall for the safety of consumers. Proctor-Silex has received reports that toasters manufactured during the affected weeks can stay on after the toast has popped up, which poses a potential fire hazard.
How can consumers tell if they have one of the recalled toasters?
Unplug the toaster and turn it over. Check the bottom of the toaster for the model number (24205 or 24208) and series code: A0379 through A3279 and A2589 through A3289.
What do the toasters look like?
Some of the toasters are all white and others are black and chrome. The name "Proctor-Silex" is written in gray lettering on the front panel of the toaster. A control dial, marked in units from "1" to "6" for adjusting the degree of toasting, and a bread lifter for raising and lowering food are located on the front of the toaster.
Has Proctor-Silex notified the Consumer Product Safety Commission about this problem?
Yes. Proctor-Silex has been working with CPSC and is conducting this voluntary recall in cooperation with CPSC.
Are all model 24205 and 24208 toasters affected by the recall?
No. Only toasters that were manufactured during certain weeks of 1997 and 1998 are affected. The affected series codes, which are printed on the bottom of the toasters, are: A0379 through A3279 and A2589 through A3289.
How can consumers participate in the recall?
Consumers who have one of the toasters that is being voluntarily recalled should call 1-800-992-4616 to get a replacement toaster.
I am a Canadian consumer. What number do I call?
Canadian consumers should call 1-888-772-2433.
Je reste au Canada.
Au Canada, appelez sans frais le 1 888 772 2433 et un(e) représentant(e) vous assistera du lundi au vendredi entre 9 hres - 21 hres et le samedi entre 10 hres - 16 hres.
Will there be any charge to consumers?
Can consumers keep using their toaster while waiting for a replacement?
No. Consumers who have one of the affected toasters should unplug the toaster immediately and should not use it again.