Send an email to Canadian Customer Service at
customer.service@hamiltonbeach.com.
The appliance or part should be properly packed with a brief letter including name, mailing address, and an explanation for the return. The package should then be sent to:
HB/PS
#10 McFarland Drive
Picton, Ontario
K0K 2T0
To guarantee repair or replacement without charge, a sales receipt must accompany the appliance. Without a sales receipt, warranty will be estimated according to the appliance's manufactured date. A comparable appliance should arrive within 2-3 weeks. However, in case it is not covered by warranty, correspondence offering alternatives will be mailed to you.
You may call our toll free hot line for further information (1-800-267-2826) or find the service center nearest you.
Please call our toll free hot line for further information: 1-800-267-2826