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Contact Us

Our trained Consumer Service personnel answer an average of 1,100 to 1,200 calls a day with an average talk time of three minutes per call, 150 emails a day, and 170 written correspondences a day. If you have a question, chances are the answer is just a click away in our Frequently Asked Questions.

Need additional help? Consumer Services is eager to assist you with questions about your Proctor Silex appliance.



Phone: Our Consumer Service team is available Monday - Friday from 8:30 am to 4:00 pm Eastern Standard Time.

  • 1-800-851-8900 (all electrical products except microwave ovens and compact refrigerators)
  • 1-877-395-5109 (microwave ovens and compact refrigerators only)

Email: Click here to E-mail your comments to Customer Service.


Hamilton Beach Brands Consumer Affairs
261 Yadkin Road
Southern Pines, NC 28387


  • 1-800-267-2826 (all products except cookware and kitchen gadgets)


  • 01 800 71 16 100



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