Our trained Consumer Service personnel answer an average of 1,100 to 1,200 calls a day with an average talk time of three minutes per call, 150 emails a day, and 170 written correspondences a day. If you have a question, chances are the answer is just a click away in our Frequently Asked Questions.
Need additional help? Consumer Services is eager to assist you with questions about your Proctor Silex appliance.
TOLL-FREE CUSTOMER SERVICE NUMBERS:
Phone: Our Consumer Service team is available Monday - Friday from 8:30 am to 4:00 pm Eastern Standard Time.
Hamilton Beach Brands Consumer Affairs
261 Yadkin Road
Southern Pines, NC 28387
If you are experiencing any difficulty viewing our website, please call 844.257.7136, Monday through Friday, 8 am through 4:30 pm Eastern. A customer service representative will assist you.