We’re here to help! Whether you have a question about your Hamilton Beach product, need assistance with an order, or just want to share feedback — our U.S.-based Customer Care Team is ready to assist you.
Our Customer Care Center is open Monday through Friday. We are closed on Saturday, Sunday and select U.S. holidays.
For the fastest possible warranty service, please have your product model number, series code and purchase receipt available when you contact us.
Support Documentation
Visit our Support Center for FAQs, product manuals and warranty info.
Call Us
Toll-Free (U.S.): 1-800-851-8900
Toll-Free (Canada): 1-800-267-2826
Message Us
For product support, order questions, or general inquiries by email:
If the MESSAGE US button below doesn't work, you may either reset your cookies to "FUNCTIONAL COOKIES" via Cookie Preferences or email us at support@proctorsilex.zendesk.com.
Message UsResponse Time
We aim to respond to all written inquiries within 3 business days.
Write:
Hamilton Beach Brands Consumer Affairs
261 Yadkin Road
Southern Pines, NC 28387
What makes Proctor Silex kitchen appliances simply better? Our high-quality, easy-to-use appliances give you exactly what’s essential, every time. No frills, no fuss, no guesswork, no surprises. Just what you need, when you need it.
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